After a lot of carpentry and plastering, the building is finished and the transformation is complete.
The new Inexchange is here!
The previous office environment has been replaced by a cleaner, neater and more manageable look. We've created an interactive space that's easy to navigate and gives you full control.
The refreshed billing home also offers a larger and welcome space for our customers to manage their own services with us.
If we start with the last, we are referring, for example, to the step of adding a user. In Basic, and in the even larger service packages, two free administrator roles are included. In future, we will not have to handle the distribution. This is easily done in one of the menus in the window.
The same applies if you want to upgrade to a more comprehensive service. A special Inexchange Store has been included in the new stylish solution. If users notice that their needs have grown and that they need to expand with more options, they can simply upgrade to the next level through self-service.
This last point is also worth noting. Inexchange knows that there are lots of small businesses that only send a few invoices a year. For them, the Free service is a great way to get started until their business starts to grow.
"With the free service, you can send a total of twelve e-invoices or PDF invoices over a year to anyone who can receive electronically or has email," explains Niklas Andersson, who also takes the opportunity to highlight the favorable introductory offer that Inexchange is offering:
"If you hurry up and sign up, you actually get 100 invoices for free until the end of the year. And as will be the case after the end of the year, you can send to any recipient. This is in contrast to our previous free subscription where the scope was narrow and limited. Now you will be able to reach all your customers with this service."
But Basic, of course, offers a much wider scope of action, and at a small subscription cost (99 SEK/month). In this service, the number of invoices is unlimited and the only additional cost is the small cost per transaction. And it's worth repeating: when the time comes, you fix the upgrade yourself in Inexchange.
You don't even have to deal with the usual hassles of switching subscriptions, such as phone queues, unclear pricing and long processing times. You can make your choices automatically at your leisure - and whenever you want.
As I said, the user experience is really at the heart of it.
"Yes, simplicity and clarity have been our goals. Now that we see the results, we feel that we have achieved what we set out to do. We hope our customers feel the same way," Niklas Andersson concludes.