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Improved invoice management and increased customer satisfaction

Filip Dahlström, Systems Specialist

craft data

Scancloud customer case

Scancloud has interviewed Filip Dahlström, who works as a system specialist at the partner Hantverksdata. Hantverksdata has streamlined craftsmen's everyday lives for over 50 years and is an industry leader in business systems in the various craft industries.
The company has been working with Scancloud for a few years now and has developed a thriving and fruitful partnership. According to Filip, Scancloud is "miles beyond" compared to previous partners.

Hantverksdata uses Scancloud to improve invoice management and streamline EDI management. Through this solution, Hantverksdata's customers can focus on their core business and put energy on the parts that develop the company most. Thanks to the fact that the services provided by Scancloud are so flexible and work so well, there is no need to put effort into it.
This has contributed to shorter lead times and fewer problems, which has increased customer satisfaction. The collaboration has gone so well that Hantverksdata is phasing out customers with previous suppliers of invoice management, to switch completely to Scancloud's solutions.

Simple and efficient

Filip also gives advice to other companies considering using Scancloud's solutions and emphasizes the simplicity of Scancloud and its ability to increase efficiency. Finally, he highlights Scancloud's support which is always friendly and helpful.
In conclusion, Hantverksdata and Scancloud have a very successful relationship. The partnership has helped to improve Hantverksdata's invoice management and increase customer satisfaction.

Read more about Hantverksdata here.

Hantverksdata is an industry leader in business systems in various craft industries and has extensive experience in project management, customer service and training. In total, Hantverksdata has about 10,000 customers and over 100,000 users in the various industries. Hantverksdata's solutions and systems are developed by craftsmen for craftsmen.

Headquarters

Danderyd

Employees

300

Sector

IT solutions for the construction and service industries

Type

B2B

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